Please do not return textbooks to Sage Hill School at our Newport Coast location. For returns, please contact Follett Virtual Campus Customer Service first, and they will issue you return shipping information.
Customer Service: 877-827-2665
Email: firstname.lastname@example.org Textbooks Return Policy:
Textbooks may be returned within 30 days from receipt or 30 days from the start of classes, whichever is later. Items shipped within 10 days of the end of classes are non-refundable. No authorization is required, but textbooks must be in original condition. For each title, fill in the quantity being sent back in the "Ret Qty" column. Ship returns along with a copy of packing list. Returns will be credited to your account within 30 days of receipt. New textbooks must be received in new condition, so please pack your books securely. Software or CD refunds are accepted only if unopened, unless defective. New items received with markings or damaged will be credited at the used price. Follett Virtual Campus is not responsible for items lost or damaged in transit. It is suggested that a traceable method of shipping such as UPS or insured Parcel Post be used. Any insurance is the responsibility of the sender.